ROLE PURPOSE To provide high-level, high-quality assurance role to Vodacom Business cooperate clients, in the Customer Services Operations Centre (CSOC)...

ROLE PURPOSE/FUNCTION The Technical Officer is responsible for end-to-end incident management, troubleshooting, and customer support across a wide range...

Function: To lead and manage the Technical Officers within Vodacom Business CSOC | Express Group Business Partner desk . Take overall responsibility for...

Function: Manages the Business CSOC | Express Group Business Partner desk, the Squad Leaders, the volumes in the queues, the technical abilities in the...