Collections Specialist

Collection Specialist $19-20/hr On-site| Xenia, OH Key Responsibilities of Collections Specialist: Track, analyze, and report on account balances, payments, and related collections notes Communicate with customers-resolve questions, explain financial status, set up payment plans by phone and email The Collections Specialist will negotiate settlements and manage overdue accounts Maintain up-to-date, accurate records for all interactions and accounts The Collections Specialist will provide regular reporting and updates to management on outstanding debt Must-Have Skills/Experience of Collections Specialist: Required: The Collections Specialist must have customer service/collections experience Strong communication skills: clear, patient, and able to simplify financial concepts The Collections Specialist must have proven ability to work with urgency and independently manage assigned tasks Preferred Skills: Banner (ERP) systems knowledge (Preferred) Proficient with Excel for data entry/recordkeeping (Preferred) INOCT2025

Location: Wilberforce, Ohio, US

Posted Date: 11/25/2025