Servicio de atención al cliente

We’re hiring at Güntner: Customer Service Representative Position Objective: The Customer Service Representative is responsible for ensuring customer satisfaction through effective communication with all departments involved in the order process, in alignment with the company’s mission. Responsibilities: Customer data management and negotiation: Manage relevant customer information and coordinate negotiations to ensure effective agreements and strong business relationships. Order tracking with internal departments: Provide timely follow-up on orders, coordinating with various departments to ensure accurate and on-time fulfillment. Operational issue resolution: Identify, manage, and resolve issues related to orders, deliveries, or internal processes to ensure customer satisfaction. Sales team support: Offer direct assistance and operational support to the sales team, providing tools, information, and solutions to enhance performance. Requirements: Education: Completed Bachelor’s or Engineering degree (LNI, LRI, IIA, or related field) Experience: Minimum of 3 years in Customer Service Language: Advanced conversational English is essential Technical skills: Intermediate SAP and proficiency in Microsoft Office Suite Key Skills: Leadership Strong communication skills Negotiation Teamwork Effective communication If you meet the requirements and are interested in joining our team, we invite you to apply!

Location: Mexico, MX

Posted Date: 11/23/2025