Bilingual IT Support

Bilingual proficiency in French and English (verbal and written). 1–3 years of experience in IT service desk or technical support roles. Proficiency with ServiceNow ticketing system (or similar ITSM tool). Strong technical troubleshooting skills, including basic support for Windows, MS Office, and network connectivity. Excellent communication and customer service skills. Ability to thrive in a 24/7 environment with rotating shifts, including nights and weekends. Work Environment: 24/7 rotational shifts (including nights, weekends, and holidays)

Location: Mississauga, Ontario, CA

Posted Date: 11/20/2025