Service Support Officer

Join a values driven, life friendly organisation Casual opportunity Flexible hours Reach further with us! Join our East Perth Service Support team where you provide a welcoming environment to our clients to ensure clients access our services in ways that are person centred, safe, responsive and convenient. You will be the first point of contact for many clients and will help refer them to appropriate services within Anglicare WA. You will also provide support to ensure the smooth running of the office providing administrative support, accurately entering data and maintaining electronic client files. Here, you can bring your administration and customer service skills and thrive in an environment where you can make a positive impact on the community. This is a casual opportunity based in East Perth. What you will bring You are a passionate and talented individual who wants to be part of a team who delivers quality services to our clients. To be successful in this role you will have: Relevant experience in a similar role or Cert IV qualification in community services Exceptional communication skills with an ability to relate to a wide range of clients in need of assistance Ability to respond to clients in distress, and be comfortable deescalating people who are upset Demonstrated ability to identify client needs, assess risk and prioritise accordingly Financial management skills including ability to issue invoices and receipt money The successful candidate must possess a current National Police Clearance valid within one year and WA Working with Children Check. Impact and benefits Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state. In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice. Also:- Hourly rate from $48.33 12% superannuation Why Join Us? At Anglicare WA we are all about people, placing people at the heart of our work. We are focused on strengths, believing in and amplifying the strength of people and communities. We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better. We are courageous and gutsy, tackling difficult issues, even when it’s hard. But don't take our word for it! Explore our Story Feed and hear from our staff about what makes Anglicare WA such a great place to work! Click here to view our amazing employee stories! Apply Now! If the opportunity to develop your career in an organisation whose values align with yours excites you then we want to hear from you. To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter. For further information please contact Peta Lewis, acting Service Manager, East Perth on anglicarewa.org.au Shortlisting will commence immediately. If this role sounds like you apply now! Child Safe: Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm. Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application. Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.

Location: Perth, Western Australia, AU

Posted Date: 11/17/2025