Collections Officer

Job Info Location: NORTH SYDNEY, NSW Salary: Job Type: Permanent position | Full time position Job Description Are you a highly organized and customer-focused professional with a talent for collections? We are seeking a dedicated Collections Officer on a permanent basis for our client in the Energy sector. This is a unique opportunity to apply your skills in a dynamic, high-growth environment. Key Responsibilities Collections & Debt Recovery: Proactively manage overdue electricity accounts, recovering outstanding balances through professional communication and negotiation. Customer Relationship Management: Provide exceptional customer service, problem-solve with clients, and negotiate manageable payment arrangements that comply with industry guidelines. Compliance & Data Management: Ensure adherence to all relevant legislation, license requirements, and company policies. You will also maintain accurate customer data in our billing and CRM systems. Process Improvement: Actively identify opportunities to improve our systems and processes, contributing to the overall efficiency of the team. What You'll Bring Experience: A background in collections, credit control, or accounts receivable is essential. Skills: Strong analytical, communication, and negotiation skills, with the ability to handle sensitive conversations professionally. Knowledge: You should have knowledge of billing systems, invoicing, payment processing, and debt recovery. Personal Attributes: You are a positive team player, a self-starter, and have a high level of attention to detail with the ability to multitask in a fast-paced environment. If you are interested in this role, please click "apply" or forward an updated copy of your CV to randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. Please click here to apply.

Location: North Sydney, New South Wales, AU

Posted Date: 11/17/2025