Sales Support Executive

Job description About Us At Furncare, we take pride in delivering high-quality products and exceptional service to our customers. As we continue to grow, we’re looking for a proactive and organised Sales Support Executive to join our team and provide vital administrative support to our sales team. The Role As a Sales Support Executive, you’ll be the backbone of the sales process—managing inboxes, preparing quotes, processing orders, and ensuring smooth day-to-day operations. You’ll be handling customer queries, feeding back product issues, and supporting the sales team by taking initiative to resolve problems efficiently. Key Responsibilities: ✅ Managing the inboxes of one or two sales team members, ensuring prompt and professional responses ✅ Preparing quotes and processing customer orders accurately ✅ Handling inbound emails and phone calls, assisting customers with queries ✅ Proactively build customer relationships and follow up opportunities ✅ Keeping records up to date and ensuring accurate data entry in the CRM system ✅ Liaising with internal departments to ensure a seamless sales process ✅ Taking initiative to resolve queries and support the team in day-to-day tasks About You ✔ Strong organisational skills with great attention to detail ✔ A proactive, problem-solving mindset ✔ Excellent written and verbal communication skills ✔ Confident in handling calls and responding to emails professionally ✔ Ability to multitask and manage priorities in a fast-paced environment ✔ Previous experience in sales support, customer service, or administration is a plus ✔ Comfortable using Microsoft Office and CRM systems (training provided) Why Join Us? Be part of a friendly and supportive team Opportunities for growth and development A positive, collaborative work environment Ready to bring your organisational skills and initiative to a thriving sales team? Apply today! Job Types: Full-time, Permanent Benefits: Canteen Company pension Discounted or free food Employee discount Flexitime Free parking On-site parking Profit sharing Schedule: Monday to Friday Work Location: In person

Location: Thetford, UK, GB

Posted Date: 11/16/2025