Billing and Collections Officer

Employment Type: Temporary Full Time until March 2026 Position Classification: Administration Officer Level 3 Remuneration: $68,338.79 - $70,468.72 per annum plus superannuation Hours Per Week: 38 Requisition ID: REQ609706 Location: Randwick, Sydney Applications Close: Sunday, 2 November 2025 Previous applicants need not apply Where you'll be working Prince of Wales Hospital is a major teaching hospital and tertiary referral centre, delivering high-quality healthcare to communities in South Eastern Sydney and specialist services across New South Wales. Each year, the hospital’s Emergency Department treats over 60,000 patients, with approximately 50,000 inpatient admissions. Its outpatient and rural outreach services provide more than 900,000 occasions of non-admitted patient care annually. Affiliated with leading universities and premier medical teaching institutions, Prince of Wales Hospital is committed to excellence in patient care, clinical education, and innovative medical research. Its staff are dedicated to advancing healthcare through a strong focus on collaboration, training, and continuous improvement. The role Provide a range of administrative and clerical support services to the Billing Service Centre (BSC) to achieve business and service objectives in a timely, reliable and efficient manner. Benefits Up to 12 allocated days off each year (for full-time employees) in addition to annual leave.Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.Discounted gym memberships with a Fitness PassportEmployee Assistance Program (EAP) for employees and family members.Discounted Private Health Insurance. Are you ready to join us? About We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions: Describe an instance where you were responsible for multiple administrative tasks with competing or tight deadlines. How did you organise and prioritise your workload to maintain accuracy and deliver a high level of customer service?Give an example of a time you handled a complex or unexpected enquiry. What steps did you take to identify the appropriate response, collaborate with colleagues or work independently, and make effective use of computer systems—such as Microsoft Office or other electronic platforms—while following organisational policies and procedures? Need more information? Click here for the Position Description and SESLHD Expected Standards Find out more about applying for this position For role related queries or questions contact Marie-Helene Le Bechennec on Marie.LeBechennec@health.nsw.gov.au Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace. We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information. Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-District@health.nsw.gov.au and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Information For Applicants If you have relevant qualifications or experience, please include any supporting documents with your application.An eligibility list may be created for future vacanciesEmployment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.Applicants will be assessed against the essential requirements and selection criteria contained within the position descriptionRecommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offerSESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website

Location: Sydney, New South Wales, AU

Posted Date: 11/16/2025