Service Manager - Repair Workshop

Are you a passionate people leader ready to take the next step in your career? CMV Truck & Bus Derrimut is seeking a dynamic and experienced Workshop Service Manager to lead our Repair Service Department. This is more than a management role – it’s an opportunity to inspire a high-performing team, drive operational excellence, and shape the future of our service workshop. We’re looking for someone who thrives on developing people, building strong team culture, and delivering exceptional customer service through empowered and engaged staff. Why You’ll Love Working With Us? At CMV, we believe our people are our greatest asset. That’s why we invest in your success and wellbeing: Attractive salary package including a fully maintained company vehicle State-of-the-art facilities – on-site gym, barista coffee, subsidised café & free parking CMV Care – access to wellness programs, peer support, and discounted health insurance Ongoing training & development to support your leadership journey Annual company dinners, picnics & community involvement through the CMV Foundation Your Leadership Will Drive: Team Engagement & Development Mentoring and motivating a team of apprentices, skilled technicians and supervisors Fostering a culture of accountability, safety, and continuous improvement Coordinating training and development to build technical and customer service excellence Conducting performance reviews and supporting career growth Operational Excellence Managing daily workshop operations with a hands-on approach Ensuring high-quality service delivery and adherence to manufacturer standards Collaborating with internal departments to streamline communication and invoicing Monitoring KPIs and implementing strategies to meet financial and service targets. To be successful you need to have: Proven people management experience in a fast-paced service environment A passion for leading teams and delivering outstanding customer outcomes Strong commercial acumen and a results-driven mindset Sound mechanical knowledge (automotive trade certificate preferred) Exceptional communication, organisation, and leadership skills Ready to lead a team that’s driven by pride, performance, and purpose? To apply, please submit a resume and cover letter outlining your experience and explaining why you are the ideal candidate for this role. About CMV Truck & Bus Derrimut CMV Truck & Bus Derrimut is the flagship dealership for CMV Truck & Bus, part of the family-owned CMV Group. As the Victorian dealer for Volvo Group Australia (Mack, Volvo, and UD Trucks), we employ over 500 people with 8 main dealerships across Victoria. We provide sales, service, and parts across our full range as an authorised dealer network. At CMV Truck & Bus, we believe our people are our greatest asset. We understand it’s our people who provide exceptional customer care, quality truck and bus servicing, parts advice and more that are key to our success. CMV Truck and Bus is a subsidiary of the family-owned CMV Group of companies. With over 91 years of operation, and over 2000 staff nationally, we continue to grow. With a variety of opportunities on offer it is an exciting time to come and join the CMV Family. We are very proud of our success of which is driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses.

Location: Werribee, Victoria, AU

Posted Date: 11/16/2025