Visitor Experience -Farm and Grounds

Location154/156 Thompson Ave, Cowes, VIC, 3922, Australia Employee TypeCasual Manage OthersNo Contact information Contact NamePeter Officer Contact Phone0412 510 Contact penguins.org.au Description Visitor Experience - Farm & Grounds Casual position Churchill Island Heritage Farm Must be available to work weekends and public holidays About the Company Phillip Island Nature Parks is a leading conservation and sustainable tourism organisation, dedicated to protecting over 1,980 hectares of reserves, wetlands, and woodlands. We take pride in fostering a flexible, inclusive, and supportive workplace culture where your contributions are valued, and your professional growth is encouraged. Join us to be part of a team that shares your passion for environmental and wildlife conservation. Here, you'll discover a rewarding career and a truly great place to work. About the Role Work in a truly special place where history, tourism and conservation come together. At Churchill Island Farm you will be part of a team that brings the islands rich history to life through hands- on experiences, farm activities and authentic storytelling, whilst surrounded by stunning coastal views and a welcoming, close knit team. About you You take pride in creating memorable moments for visitors and love all things history, animals and being outdoors. You are hands-on, approachable and a team player who is always willing to lend a hand where needed. An interest in farming and/or tourism is essential, but above all, you bring enthusiasm, reliability and a genuine love for engaging with the public in a truly unique and beautiful setting. Bonus points if you know your way around a farm, can shear a sheep, crack a whip or milk a cow! For further details about the role, including key duties and responsibilities, please refer to the Position Description - Visitor Experience - Farm and Grounds The Benefits Casual role offering the flexibility to work around your lifestyle Inclusive, supportive and growth focused workplace culture Scale 1 hourly rate - $41.14 inclusive of hourly allowance for 7-day roster (Mon to Sun) & public holidays Position covered under Phillip Island Nature Parks Enterprise Agreement. Access to our Employee Assistance Program (EAP) for you and your family. Opportunities for professional development. Discounts on entry fees in to our attractions, food, beverages, and retail purchases. Stunning coastal work location, with one of Australia's leading conservation and sustainable ecotourism organisations. How to Apply If this sounds like you, please apply by submitting your resume and cover letter addressing the key selection criteria. Applications close on Sunday 2nd November, 2025 Requirements Job Requirement Key Selection Criteria Demonstrated experience delivering high-quality customer service and engaging visitor experiences, ideally within a tourism setting. Ability to assist with delivering tours, demonstrations, events, and interactive activities. Proven experience in providing clear and accurate service, information, and guidance to a diverse range of visitors, including non-English speaking visitors. Experience in system use, point of sale and cash handling and use of Microsoft Office (Word, Excel, Outlook) Proven ability to follow directions, de-escalate and resolve conflict and multi-task and prioritise in a diverse environment Practical experience or willingness to work with livestock and farm animals, including basic husbandry tasks and ensuring their welfare. To commence your journey with us, the following is required: Working with Children Check Drivers’ Licence First Aid Level II and CPR Job preview Our Commitment At Phillip Island Nature Parks we are committed to fostering a diverse and inclusive workplace which represents both the community we work in and our visitors. We are committed to reconciliation with Aboriginal and Torres Strait Islander Peoples and Aboriginal and Torres Strait Islander People are strongly encouraged to apply. We celebrate diversity of thought, culture, gender, and ability and support a workplace culture and environment where people can work flexibly to support a rewarding work-life balance. As such we encourage applications which represent this diversity and discussions regarding reasonable adjustments which could be made to ensure your success and satisfaction in the role. The Nature Parks is a child safe environment. Everyone at Nature Parks is responsible for the care and protection of children in accordance with our Child Protection and Safety Policy and Code of Conduct.

Location: Mornington, Victoria, AU

Posted Date: 11/16/2025