Motor Assessor - QLD and WA

Assess and resolve motor claims with precision and careDrive customer trust through high-quality repair outcomesBrisbane / Townsville / Perth About The Role We’re looking for a trade-qualified Motor Assessor with hands-on experience in panel beating, spray painting, or mechanical repairs (Cert III or equivalent). You’ll use your technical knowledge and strong customer skills to assess vehicle damage, prepare accurate repair quotes, and negotiate settlements. What You'll Do Negotiate with repairers to achieve the best repair method, cost, and quality outcomesAssess vehicles on-road and via desktop using Suncorp’s assessing frameworksManage escalations and disputes, ensuring timely and fair resolutionsConduct reinspection, audits, and quality checks to maintain repair standardsSupport customers through repair, write-off, and settlement processes What You'll Bring Trade qualification (Cert III) in panel beating, spray painting, or mechanics or equivalent experience as a Motor AssessorA minimum of 3 years' post-trade qualification experienceProven experience in quote writing and assessing/estimating skillsKnowledge of repair methods, insurance codes, and complianceCurrent unrestricted Australian driver’s licence What You’ll Enjoy Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you. Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annuallyPaid study support, career breaks, on-the-job learning, and a $1,000 referral bonusFree wellbeing coaching, a dedicated Employee Council, and confidential EAP accessDiscounts at 400 retailers, insurance savings, gym memberships, and reduced super feesPaid volunteer leave, donation matching, and unlimited emergency response leavePerformance-based bonuses and Suncorp shares for eligible employees Explore our full benefits: www.suncorpgroup.com.au/careers/benefits At Suncorp we believe we are our best when our workforce is as diverse, talented, and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact phillip.jarratt@suncorp.com.au for a confidential conversation.

Location: Gladstone, Queensland, AU

Posted Date: 11/16/2025