Retail Assistant / Clinic Manager - Warriewood NSW

Retail Assistant - Audiology Location: Warriewood NSW Employment Term: Full Time - Monday to Friday About the role As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support. The role is Full Time and the working days are Monday to Friday. https://www.youtube.com/watch?v=qkESf1l47Sw Key Duties: Provide exceptional customer service and build lasting positive relationships Perform hearing screening and hearing aid maintenance (full training provided) Schedule appointments through the Simply Hearing system Manage administrative duties Liaise with store partners and ensure smooth flow of daily clinic operations Lead training with the retail team as an audiology champion of the store To be successful in this role, you will possess the following; Passionate about making a meaningful impact on the lives of others Previous experience in a fast-paced retail/customer service environment Previous experience in Audiology or allied health is desirable but not required Strong interpersonal and communication skills, with empathy towards others Strong computer literacy and highly adept in Bluetooth and troubleshooting technology Committed towards continuous learning and development. Full Audiology training provided! Benefits & Perks Two Free pairs of glasses per year! Birthday and Volunteer Leave 30% Family & Friends discount Health & wellbeing support through our Employee Assistant program Retail discounts through Specsavers Perks program Work-life balance and permanent employment opportunity Full time opportunity working Monday to Friday About Specsavers Specsavers Audiology is transforming the hearing care industry by making hearing aids more affordable and introducing transparent pricing, removing barriers that have traditionally prevented many people from accessing the help they need. As part of the team, you’ll be supporting a vulnerable part of our community by helping customers improve their hearing health in a welcoming, retail-based environment. Through our structured training pathway, you can receive further training to become an Audiology Clinic Manager Apply now! If you’re excited about the opportunity to join our team and expand your career in the audiology sector, we encourage you to apply now! If you have any questions about the role, please email specsavers.com. Due to the high volume of applicants, only successful applicants will be contacted. We thank you for your time and interest.

Location: North Sydney, New South Wales, AU

Posted Date: 11/16/2025