Dispatch Coordinator

Responsibilities: Handle customer queries relating to dispatch. Organise and communicate with bulk and local outsource deliveries. Communicate with customers regarding orders, ETA’s and late deliveries. Ensure documentation for transport and deliveries are completed, filed and sent for invoicing daily. Communicate roadmap, directions and contact details with customers. Prepare vehicle routing for bulk and local deliveries Prepare waybills for bulk and local outsource deliveries. Assist customers with collections and deliveries as required. Check stock to assist pickers and escalate discrepancies to Warehouse Supervisor. Organise and communicate with customers for the transportation of returns and credits. Assist with MIGO of incoming goods. Support with picking, packing and stock counts as required. Participate in HSE activities, housekeeping and pro-active reporting. Participate in operation excellence and continuous improvement activities. Requirements: Matric certificate. 5 years in a similar role. ERP system experience. Valid forklift license / driving experience. Must be a hands on person. Critical thinking skills and ability to work under pressure. Excellent numeracy skills and computer literacy. Strong time management skills. Ability to work in a team environment and independently. Must have good communication skills in English and Afrikaans. Drivers license.

Location: Cape Town, ZA

Posted Date: 11/16/2025