Site Reliability Engineer (focus on Data)

Site Reliability Engineer (focus on Data) Join PayRetailers as a Site Reliability Engineer focused on Data. PayRetailers offers cutting‑edge payment solutions across Latin America & Africa with a collaborative, inclusive, and growth‑oriented culture. About The Role Site Reliability Engineers are guardians of our reliability promise. They deliver a highly reliable, resilient, and cost‑efficient platform that consistently meets business and customer expectations for availability and performance. Job Requirements The ideal candidate should meet all of the following requirements. We are flexible on certain requirements and value self‑learning and adaptation. What Is a MUST Proactive attitude, always on the lookout for improvement opportunities. Strong scripting skills (Python, Bash). Experience in cloud. Knowledge of Grafana, Application Insights, OpenTelemetry, Prometheus. DBA experience in creating and maintaining databases in SQL Server (Mongo or PostgreSQL). Fluent level of English, able to conduct technical meetings in English. What Is Nice To Have Experience with non‑functional and production testing. Analytical mindset, being able to connect the dots and establish cause and effect. Experience with containers and container orchestration platforms (EKS/AKS). Understanding of APIs and asynchronous distributed software architectures. Working knowledge of AI‑enabled tools like VS Code, Claude Code, etc. Demonstrable experience with applying AI to Site Reliability Engineering. Knowledge with process automation tools like N8N. Working experience with chaos engineering. Job Responsibilities Increase automation of operational activities to reduce downtime risk, in collaboration with Platform Engineering and Domain Squads. Drive systemic improvements across engineering teams based on incident RCAs and telemetry insights. Implement non‑functional improvements (resilience, performance, reliability) directly in code, with Domain Squads reviewing and approving changes. Promote adoption of SRE best practices across development teams (integration patterns, monitoring, alerting, real‑time tracing). Provide cross‑platform observability capabilities beyond what Domain Squads provide. Investigate issues and incidents and propose/implement changes as needed. Continuously review logs, metrics, and alerts to identify and/or implement continuous improvements. Design non‑functional tests and continuously run them to ensure quality up to and including production. Job Benefits Individual development plans Excellent working environment and collaboration ✌️ Private medical insurance covered by the company Meal and Food Allowance Life Insurance Wellhub ♂️ (Gym) If you’re passionate about tech, innovation, and want to thrive in an environment that values collaboration and diversity, this role might be the perfect fit for you! Apply today and help us shape the future of the PayTech industry. Our commitment to diversity, equity & inclusion: At PayRetailers, diversity, equity, and inclusion aren’t just values – they’re fundamental to who we are. We welcome applicants from all backgrounds and identities, recognizing that diversity drives innovation and strengthens our team. Please feel free to include your pronouns in your application (e.g. she/her, he/him, they/them, etc.). J-18808-Ljbffr

Location: São Paulo, São Paulo, BR

Posted Date: 11/15/2025