Dropship Account Manager

About this role Dropship Account Manager – Freedom Furniture We're recruiting for two exciting positions in our high-growth dropship division: one focused on trade partnerships and another on international vendor onboarding. Why You'll Be Excited About This Role Imagine joining one of Australia's most iconic furniture homewares brands at the most exciting time in its evolution. Freedom's dropship division is experiencing exceptional expansion. We've doubled our growth two years running, and we're continuing to scale at pace. This is your chance to be part of a hyper-growth area within an established, trusted brand. The opportunities to stretch yourself, take on new challenges, and shape the future of this division are boundless. You'll be building something, where your contribution directly fuels this remarkable growth trajectory and where an iconic brand is being reimagined for the digital age. How This Will Transform Your Career This role is your gateway into the dynamic world of category management and e-commerce. You'll gain hands-on experience with cutting-edge marketplace technology (including Mirakl), develop sophisticated negotiation skills through high-stakes vendor partnerships, and master the art of balancing commercial targets with customer needs. Working directly alongside our Category Manager, you'll receive mentorship that accelerates your understanding of strategic category planning, pricing dynamics, and inventory optimisation. You'll learn to analyse performance data to drive decisions, understand what makes successful promotional campaigns tick. This experience positions you for future category management, buying, or commercial leadership roles within the retail and furniture industry. Why You'll Like Working Here At Freedom, we've earned our certification as a Great Place to Work by putting our people first. We've created an environment where innovation thrives and every team member can make their mark. Our culture is built on transparency and collaboration, ensuring you'll always have clarity about your progress and impact. You'll enjoy: Hybrid working arrangements that respect your work-life balance A competitive salary package with superannuation Generous 25% staff discount on all Freedom products, including sale items True flexibility with our innovative 'Freedom to Flex' program - work from anywhere in the world for up to 4 weeks annually Monthly themed pop-up Town Hall's to connect with wider teams in our Support Centre What You'll Be Working On You'll be the linchpin between our business and our dropship furniture suppliers, ensuring seamless collaboration that delights customers and drives profitability. Your days will be varied and engaging: one moment you're negotiating promotional participation with a key vendor, the next you're analysing sales data to identify growth opportunities. Your key focus areas include: Nurturing strong, productive relationships with furniture suppliers and aggregators Supporting the execution of our category strategy to drive growth across your related categories Optimising product assortments that align with Freedom's brand values and customer preferences Monitoring pricing and margins to maintain our competitive edge while maximising profitability Working with suppliers and internal teams to manage inventory levels efficiently, including pre-order and made-to-order products Analysing performance metrics, sales data, and customer feedback to uncover opportunities for improvement Partnering with cross-functional teams (e-commerce, fulfilment, marketing, and buying) to deliver cohesive category initiatives What Type of Person Will Succeed You're a natural relationship builder who thrives on connection and collaboration. You communicate with clarity and confidence, whether you're presenting to internal stakeholders or negotiating with external suppliers. You're commercially minded, understanding that every decision needs to balance customer satisfaction with business profitability. You'll excel in this role if you have: Previous experience in account management, category management, or related roles (furniture or retail industry experience is highly valued) Strong communication, negotiation, and interpersonal skills that help you build lasting partnerships Excellent organisational abilities and meticulous attention to detail The agility to work collaboratively in a fast-paced environment and adapt to shifting priorities Exposure to digital tools such as CRM systems, marketplace platforms (Mirakl is a bonus), or task management software (Monday.com, SAP) A genuine passion for furniture and home décor trends How to Apply We're excited to grow our team and would love to learn more about you. To take the first step towards your future at Freedom, click the apply button to submit your application and don't forget to attach your resume. Freedom to grow. Freedom to think. Freedom to be

Location: Ryde, New South Wales, AU

Posted Date: 11/15/2025