Customer Relationship Manager

* Work for a company where sustainability, inclusivity and ethics are at their forefront * Fully remote with flexibility and autonomy * Take ownership of a well-established portfolio of accounts Location: Southwest / Midlands The Company: UK's largest multi-channel retailers and distributors of schoolwear, supplying schools of all sizes across the country with a large and well-established client base. With a turnover of over £40 million, they have big plans and are continuing to grow through acquisition and innovation. The Role: As Customer Relationship Manager, you will oversee a portfolio of approximately 100 schools across the Southwest and Midlands, nurturing and strengthening existing relationships. You'll engage with senior school stakeholders-including Heads, Governors, and Business Managers-to retain contracts, secure renewals, and successfully win multi-year tenders. Your work will be a mix of face-to-face visits, Teams meetings, and focused administrative days. A key part of the role involves analyzing, interpreting, and presenting data to inform strategic decisions. This is an autonomous position, supported by a collaborative team, perfect for someone who thrives on building long-term partnerships and delivering outstanding service. Key requirements: * 2 years in an Account Manager role * Proven ability to work independently and manage a large portfolio of clients. * Professionally dressed, strong presentation skills and confidence in tender processes. * Full UK driving licence and willingness to travel within the Southwest and Midlands. The Package: * £45,000-£50,000/ annum salary * Company car or £5,000 allowance * Laptop and mobile phone. * 25 days holiday bank holidays additional celebration day. * 25% staff discount on schoolwear. * 3pm Friday finish for many months of the year * Enhanced maternity and paternity leave.

Location: West Midlands, UK, GB

Posted Date: 11/14/2025