Technical & Quality Engineer, Dry-Mix Mortar Products

Key Responsibilities 1. Quality Management and Control: Establish, maintain, and improve the quality management system for dry-mix mortar products, including inspection standards and specifications for raw materials, production processes, and finished goods. Monitor key quality control points in the production process to ensure process stability and product consistency. Lead the handling of product quality anomalies and customer complaints; implement and track improvement measures, perform root cause analysis, and write 8D reports. Organize and participate in internal quality audits; assist in handling external customer and third-party quality audits. 2. Product & Technical Development Support: Participate in new product development and existing product optimization projects; responsible for defining technical parameters and conducting quality verification during lab-scale, pilot-scale, and mass production trials. Perform minor formulation adjustments and localization adaptations based on market requirements and cost targets. Develop a deep understanding of competitor products; conduct benchmarking analysis to provide input for product iteration and technological innovation. 3. Technical Application & Service Support: Provide high-level product and technical training to the sales, marketing, and customer service teams to ensure accurate communication of product value and application methods. Directly participate in resolving major or complex technical service projects, providing on-site technical guidance and solutions for key accounts and large projects. Analyze and resolve application-related technical issues on construction sites (e.g., cracking, hollowing, delamination) and provide professional reports. 4. Cross-functional Collaboration: Work closely with the production department to optimize processes, improve product quality, and enhance production efficiency. Collaborate with the purchasing department in the evaluation and qualification of new raw materials, and in the quality management of existing suppliers. Liaise with the R&D team to facilitate the successful transition of laboratory achievements into stable and reliable mass-produced products. Qualifications Mandatory Requirements: Bachelor's degree or higher in Polymer Materials, Silicate Science, Inorganic Non-metallic Materials, Chemical Engineering, Chemistry, or related fields. Minimum of 5 years of experience in technology, quality, or R&D within the building materials industry, with mandatory expertise in the formulation, process, performance, and application technology of dry-mix mortar (powder) products. Familiarity with national, industry standards, and test methods relevant to dry-mix mortar products. Strong independent ability to analyze and solve complex technical problems; clear logical thinking. Excellent communication, coordination, and teamwork skills; ability to work under pressure. Proficiency in MS Office suite and data analysis tools. Preferred Qualifications: Prior work experience with leading industry players such as Sika , Saint-Gobain (Weber) , Mapei , Davco , etc., is highly preferred.

Location: Mexico City, Mexico, MX

Posted Date: 11/9/2025