Automation Hardware Technical Support Europe

Automation Hardware Technical Support Europe Beckman Coulter, a Danaher company, is seeking a Technical Support Specialist remote-based in Italy or Germany. Reporting to the Technical Support Manager, you will provide second level support by resolving customer problems and issues through technical expertise and troubleshooting on Automation Platforms. You will drive service targets while ensuring strong customer satisfaction and retention. You will apply critical thinking to resolve appropriate actions to rapidly repair instrumentation, train our customers and our Service Engineers, and support our Applications Team. You will verify the operational performance and data quality of systems to support our commercial organization. You will operate independently in Italy/Germany and in Europe when needed (overnight travel as needed) to provide excellent customer service to clients while installing and maintaining automation instrumentation and systems in hospital and stand-alone laboratory environments. We operate as a team to share standard methodologies, mentor, and receive experienced technical support. The Essential Requirements Of The Job Include Biomedical engineer or equivalent. At least 5 years of Technical Support, Field Service experience with Diagnostics market Early careers are welcome but with troubleshooting experience gained during thesis or internships Proficient English, both spoken and written, is mandatory. Ability to travel and provide service in the whole country as well as periodic travel to other European countries and overnight travel. A current valid driver’s license is required. It Would Be a Plus If You Are Willing to work different shifts/flexible hours as business needs. Analytical mindset, able to analyze data, identify problems and find effective solutions. Beckman Coulter, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to associates’ and their families’ lives. Our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com. We believe you’ll like what you see. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. For more information, visit www.danaher.com. Details Seniority level: Not Applicable Employment type: Full-time Job function: Engineering and Information Technology Industries: Medical Equipment Manufacturing J-18808-Ljbffr

Location: Genova, Liguria, IT

Posted Date: 11/9/2025