Hotspot Product and Project Manager

Company and Job Description: This opportunity is with a proudly South African tech company focused on delivering innovative internet solutions to local communities. The team is driven by a culture of ownership, innovation, and customer obsession. As a Hotspot Product & Project Manager , youll play a key role in improving and innovating a proprietary hotspot platform. This is a mid-level role ideal for someone who thrives on testing, performance analysis, and structured problem-solving. Youll work closely with engineering and customer service teams to identify issues, run field tests, and drive improvements using real-world data. Enjoy a collaborative, impact-driven environment with partial remote flexibility and the chance to make a meaningful difference. Key Responsibilities: Test and validate hotspot functionality using RADIUS and Mikrotik systems. Assess and troubleshoot Wi-Fi performance across 2.4 GHz and 5 GHz bands. Document bugs, system flows, test results, and progress reports. Collaborate with customer service to identify real-world issues. Develop hypotheses from performance and revenue data to guide improvements. Conduct field tests and troubleshoot live environment issues. Provide structured feedback to engineering teams for software and process enhancements. Job Experience and Skills Required: Education: Diploma or degree in IT, Computer Science, Engineering, or related field (preferred). Strong technical aptitude may substitute. Experience: 24 years in Wi-Fi networks, hotspot systems, or related networking/telecoms environments. Technical Skills: Understanding of Wi-Fi protocols (airtime fairness, channel utilisation, interference mitigation, BSS colouring). Hands-on experience with Mikrotik, RADIUS, and hotspot operations. Familiarity with voucher APIs, SQL databases, and system integration. Exposure to Cisco or similar networking systems. Apply Now! For more exciting IT & Networking vacancies, please visit:

Location: Midrand, ZA

Posted Date: 11/7/2025