Project Manager/Fire Systems Accounts Manager

Project Managers deliver and maximise profitability on all existing and new client, project opportunities in line with company targets and expectations. Ensure compliance with industry standards and excellent customer service. Main Duties and Responsibilities: - Provides excellent customer service by establishing the customer's needs, working efficiently and productively to plan and implement the agreed schedule of work. - Attends site to survey and assess the design requirements. - Negotiate with suppliers to ensure that you are getting the best prices. - Collaborate with subcontractors, Regional Operations Managers and FSM to organise and arrange completion of works. - Learn and maximise the use of the company ERP system. - Communicate frequently with clients to ensure that they are kept up to date with the project. - Builds strong, professional relationships, ensuring client projects are delivered on time and uphold our high standards. - Request purchase orders for subcontractors and parts - Monitor shipped parts to subcontractors on the company ERP. - Invoice customers for projects and act as first level contact for customer debt collection. - Builds strong, professional relationships with customers, suppliers, and internal personnel from other departments. - Upholds health and safety requirements, always working in a safe manner, with the correct PPE, uniform and equipment required for the assigned work. - Liaises with QHSE Manager for quality audit purposes, calibration of equipment and checking understanding of monthly health and safety Toolbox Talks. - Leads by example adhering to Company Values; Respect & Diversity, Professionalism, Customer focus, Innovation, Simplicity. Core Competencies & Essential Skills- Core Skills: Good communicator, approachable with a positive attitude. Customer service focussed. Organisation skills, such as time management and prioritising. Applies a problem-solving approach, taking accountability for own actions. Technical Skills:Strong IT skills. Knowledge of BS5839. FIA Units 1,3 & 5 Desired Skills and Training resources- Technical Skills: Any further FIA training in advanced or specialist areas. Accountabilities for resources Company provided vehicle. IT Equipment. Mobile Phone. Tools. PPE. Collaboration with Key people and teams Field Services Manager Engineers Service Administrator Stores Person Regional Operations Manager QHSE Manager HR Team Customers Subcontractors DEF Network team

Location: London, EC1, GB

Posted Date: 11/6/2025