System Engineer

The ITeam’s culture is built on collaboration, support and freedom to be yourself. It’s an organization that is known to be fun, social, friendly, and supportive. They are looking for a System Engineer to join their Operations team and bring energy and expertise to their large technical client base. As a Systems Engineer, you will be providing clients with seamless service delivery by supporting, maintaining, and enhancing day-to-day information systems and infrastructure for The ITeam's clients. Your day-to-day responsibilities include: • Address and manage complex client issues that are beyond the scope of NOC’s capabilities. • Support, maintain, and enhance day-to-day information systems and infrastructure for The ITeam's clients. • Identify areas for improvement and assist in projects. • Maintain knowledge on security best practices to ensure clients are actively protected. • Participate in customer and The ITeam meetings. • Maintain updated documentation of all in-progress and completed changes. • Interact with IT vendors, external suppliers, and other partners, as needed to resolve issues. Qualifications & Skills: • 5 years of progressive experience supporting clients. • Post-secondary degree or technical diploma. • Strong problem-solving and analytical skills. • Excellent communication and customer service skills. • Progressive experience and/or training in following: Virtualization knowledge (Hyper-V, Scale, VMWare). Windows Server administration (Active Directory, Group Policy, DNS/DHCP). Networking (TCP/IP, VPN, routing, switching, firewalls). Microsoft 365 administration (Exchange, Teams, Intune, Azure AD). Knowledge of security best practices (patching, identity management, endpoint protection). Disaster Recovery skills (Backup, replication, policies). During the interview process, we will be looking for: • Understanding of IT operations and infrastructure. • Exceptional interpersonal skills: how you relate with others even when you’re under the pressure of an interview. • Demonstrated ability to communicate with, present to and influence others. • Examples of how you executed successful upselling and cross selling opportunities. • Projects you’ve completely autonomously and independently. • Behavioral competencies such as flexibility, versatility, strong work ethic and integrity. Why The ITeam: • An amazing leadership team committed to your growth and development. • A starting base salary of $75,000 to $95,000 annual salary with regular commitments to reviews and rewarding performance. • Generous benefits and bonus program. • Investment into your learning and growth. • A platform to voice your ideas and your concerns. Conditions of Employment: • Valid driver’s license. • Reliable automobile. • Ability to work outside of typical hours (8 to 5). • On call rotation. • Police check prior to hiring. Commitment to Diversity, Inclusion and Equality: The ITeam is committed to creating an employment opportunity that begins with inclusion, diversity, and equity. We welcome individuals from all backgrounds to apply including: of any race, ancestry, place of origin, colour, ethnic origin, ability, citizenship, creed, sex, sexuality, sexual orientation, gender identity, gender expression, same sex partnership, age, marital status, family status, immigration status, receipt of public assistance, history of mental health issues, health status, political affiliation, learning difference, level of literacy, accent, first language, body type, physical appearance and abilities, stature or socio-economic status. If you meet or exceed all the Qualifications and Skills and the Conditions of Employment listed above, and you are interested in applying, please send your resume to resumes@theiteam.ca .

Location: Calgary, Alberta, CA

Posted Date: 11/6/2025