Deputy Store Manager - Iconic Fine Jewellery Brand - London

Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London’s most iconic luxury destinations — driving performance, elevating client experience, and supporting a talented, long-standing team. Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution — a place where creativity meets precision and people are at the heart of success. The Role: Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations. Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth. Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events. Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results. Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams. Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence. Champion innovation, adaptability, and best practice as the boutique continues through a phase of transformation and growth. Requirements: Significant experience within luxury watches and jewellery, ideally gained in a boutique environment. Strong operational and leadership skills, with a proven ability to manage established and high-performing teams. Deep understanding of CRM systems and a passion for delivering an outstanding client experience. Open-minded, flexible, and confident in driving change within a heritage-driven business. Exceptional communication, coaching, and team development skills. Commercially astute with a strong focus on clientelling, sales performance, and boutique standards. Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position. To apply, please send your CV to info@modesearch.co.uk or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Location: London,, GB

Posted Date: 11/5/2025