Office Administrator

Edinburgh Gas & Renewables is known for our exceptional customer service and expertise in the heating and renewables industry. We take pride in delivering high-quality installations and support to our valued customers. We are currently seeking an experienced Office Administrator to play a crucial role in ensuring the smooth day-to-day operations of our office, while also supporting the coordination of our expanding services. A confident self starter with IT literacy skills is highly desirable. Someone with a background in renewable energy would be preferable. Responsibilities: · Manage and maintain project files, ensuring all documentation is organised and up to date. · Schedule surveys for installations, coordinating with customers and our installation teams. · Prepare pre and post-installation paperwork, ensuring accuracy and timely completion. · Schedule installations with customers, and ensure equipment is in place. · Prepare MCS and Gas Safe certificates in compliance with industry regulations and best practices. · Raise purchase orders with merchants for materials and equipment required for installations, maintaining accurate records and tracking deliveries. · Schedule regular maintenance and repairs with customers. · Act as main point of contact and respond to customer queries in a timely fashion. · Ensure warranties and guarantees are in place. · Manage engineer diaries · Issue invoices and track payments · Maintain register of insurances, equipment inventory, fleet administration and others as required. · Order stationary, materials, clothing & personal protective equipment etc · Complete data entry as required Requirements: · Proven experience as an Office Administrator or similar administrative role. · Ability to organise own tasks and work autonomously. · Strong understanding of renewable energy systems, such as solar panels and heat pumps. · Familiarity with Easy MCS and Gas Safe or a similar job portal is highly desirable. · Proficiency in managing and organising project files and documentation. · Excellent organisational skills and attention to detail. · Strong communication abilities, both written and verbal, with the capacity to liaise effectively with customers, suppliers, and team members. · Experience in scheduling and coordinating tasks, preferably in the renewable energy sector. · Proficiency in using office software, including MS Office (Word, Excel, Outlook). · Ability to work independently, demonstrate initiative, and solve problems efficiently. · A customer-centric mindset and a passion for providing exceptional service. If you are an experienced Office Administrator with a solid background in renewable energy and preferably experience using Easy MCS or a similar job portal, we would love to hear from you. Please submit your updated CV with a cover letter highlighting your relevant experience and why you are interested in joining Edinburgh Gas & Renewables.

Location: Musselburgh, GB

Posted Date: 11/5/2025