Customer Account Manager

Customer Account Manager - Retailers Up to £40,000 - £43,000 depending on experience On site role in Preston 7.30am - 3.30pm - Monday to Friday About our Client A successful fresh produce business supplying high-quality salads and vegetables to major UK retailers, food service providers, and international markets. The Role We are seeking a Customer Account Manager to grow and maintain strong relationships with our customers while ensuring they receive high-quality products and services. This role will involve working alongside procurement, NPD, technical and production teams in house. Key responsibilities Manage day-to-day activities of assigned customer accounts and serve as the primary point of contact. Develop and maintain long-term customer relationships, ensuring timely delivery of products and services. Generate sales opportunities, including upselling and cross-selling, and identify growth opportunities with existing clients. Forecast and track client account metrics to support business planning and decision-making. Coordinate with colleagues and the sales team to ensure consistent service and pursue new client opportunities. Oversee procurement, inventory management, and supplier relations, including contract negotiations. Support new product development (NPD), promotions, merchandising, and packaging initiatives. Conduct category reviews with customers, analysing market, consumer, and food trends. Prepare budgets, cost analyses, reports, and undertake ad-hoc tasks; ability to travel UK and internationally as required. Candidate Profile Minimum 2 years’ experience in a similar role with a professional attitude and appearance. Excellent verbal and written communication skills. Strong organisational skills and attention to detail, with the ability to set and manage expectations. Self-motivated, able to work independently, and a collaborative team player. Positive, can-do attitude with enthusiasm for driving change. Ability to build rapport and maintain trust with colleagues at all levels. Proficient in Microsoft Office (Word, Excel, PowerPoint) and capable of producing reports in Excel. Fluent in English and willing to develop skills and enhance individual knowledge.

Location: Preston, UK, GB

Posted Date: 11/5/2025