Senior Repairs Officer

We are currently recruiting for a Senior Repairs Officer to work for a large Housing Association for their N1 or central office. This role is perfect for someone form a housing and repairs background who can hit the ground running in this fast paced but rewarding role. As a senior repairs officer you will be a crucial member of the repairs delivery team. Responsible for overseeing and managing complex multi-trade repair tasks. Location: Office based in N1 London-Hybrid working 4 days in the office 1 day at home. Hours: 9am to 5pm - 35 hours a week Start ASAP Temp ongoing role with a view to becoming permanent for the right person. Rate of pay £22.27ph PAYE- or £29.45ph UMBRELLA Main duties * Lead and support repairs officers in handling complex repair tasks. * Develop and implement repair strategies for higher value variations and complex cases. * Be meticulous when reviewing and accepting quotes. * Monitor repair costs and work within the allocated property budgets providing cost effective solutions without compromising quality. * Keep both internal and external customers informed on the status of the repairs at all stages. * Deal with queries received either by telephone or online * Offer excellent customer service throughout the entire repairs process * Diagnose all repairs to the required standard to ensure the correct action is taken. * Investigate the cause and ascertain if a repair should be a recalled or closed down, liaising with all parties concerned The ideal candidate will have; * Proficient in using CRM systems and multitasking across multiple systems * Strong admin and IT skills * Experience in a similar role in repairs and housing * Excellent verbal and written communication Please apply now for immediate consideration or call Nat o discuss further

Location: Islington,London, GB

Posted Date: 11/4/2025