Customer Service Officer French-Dutch-English (3 nights)

Job description As a customer service officer, you will work 3 nights a week on Thursday, Friday and Saturday (from 20h – 8h). Your main tasks will be: Handling phone calls and emails: responding to the customer’s inquiries and intervening parties. Gathering information and checking the data for accuracy and completeness. Providing technical support and communicating with workshops. Updating the customer and all other parties involved. Monitoring and controlling agreements with all parties involved. Follow-up of all contract-related issues within the established deadlines. Profiel For this job, we are looking for someone who has the following knowledge, experience and skills: Knowledge and experience: Language: French (proficient) & English (proficient) Computer skills: Microsoft Office applications (Word, Excel, Outlook, …) Technical knowledge (automotive, tyres, …) is a plus No specific experience required Skills: Communicate effectively over the phone Problem analysis and problem solving Customer- and results-oriented Accurate and high work standard Multitasker and stress resistant Aanbod You can count on a challenging and fulfilling job with many learning and growth opportunities. You will work in a multicultural environment with a great atmosphere and nice colleagues. You will work 3 nights a week on Thursday, Friday and Saturday, which allows a ton of flexibility during the day for hobbies, grocery shopping or spending time with your family and friends And of course, we offer a competitive salary in return for your hard work. Interesse? Solliciteer dan via de blauwe knop “SOLLICITEER”. Heb je nog verdere vragen? Dan mag je mailen naar hasselt.182@adecco.be of bellen naar 011 / 22 11 63 (druk op 2). Hoe verloopt een sollicitatie via Adecco? Wij contacteren jou binnen de 48 uur na jouw sollicitatie. Na een positief (telefonisch) intakegesprek, gaan wij verder met jouw kandidatuur. Deze versturen wij naar de klant, indien je hiermee akkoord bent. Indien de klant overtuigd is van jouw profiel, volgt een gesprek bij de klant zelf en kan er eventueel een vervolginterview plaatsvinden. Wij houden je op de hoogte over alle feedback en nieuws dat wij ontvangen. Tot snel?

Location: HASSELT, 3500, BE

Posted Date: 11/4/2025