Customer Success Specialist

Job Description Job Description MAKE AN IMPACT - JOIN US AS A CUSTOMER SUCCESS SPECIALIST! Looking for a job where you love your team and your day-to-day? Want to become an expert in a growing industry—without prior experience? At Natran Green Pest Control, we’re all about team culture, growth, and skill-building. As a Customer Care Representative, you’ll be part of a collaborative and supportive team that pride in solving real issues and making a genuine impact on people. We provide thorough training to ensure you’re not just excellent at your job—you’ll become an expert in problem-solving and delighting customers with skills that can apply anywhere! We mean it when we say prior experience isn’t required. We’re looking for people who are eager to learn, are a joy to interact with, and love the satisfaction of improving people’s lives. Plus, our eco-friendly approach makes it easy to stand behind the work we do! WHY JOIN NATRAN? ✅ Supportive Team Environment – Work with a team that has your back, is always willing to help, and isn’t afraid to share a laugh. ✅ No Experience Needed – We provide complete training to set you up for success. ✅ Become an Expert – Learn valuable skills and develop deep industry knowledge. ✅ Problem-Solving is Key – Feel the satisfaction of solving real customer issues over the phone. ✅ Eco-Friendly Mission – Be part of a company whose work makes a positive impact. WHAT YOU’LL BE DOING: Customer Support Superstar – Provide a delightful customer experience in every call, email, and text message. Problem-Solver Extraordinaire – Ask thoughtful questions to troubleshoot and provide effective solutions. Scheduling Pro – Manage appointments with precision and efficiency. Detail-Oriented – Maintain thorough and accurate customer records in our CRM. Retention Expert – Handle cancellations and explore customer retention strategies. Team Player – Work closely with other office teams, technicians, and managers for smooth operations. Brand Ambassador – Represent Natran’s mission in every customer interaction. WHAT WE OFFER: Competitive Pay & Benefits – Starting at $16/hour, health insurance, PTO, and company-paid holidays. ⌛ Work-Life Balance – Monday through Friday schedule with rotating Saturdays and hybrid work-from-home opportunities. Career Growth – Advance within Customer Care, then grow into Inside Sales and beyond. Industry-Leading Training – Gain in-depth knowledge to become a true expert in your field. Fun & Supportive Team – Enjoy team appreciation events and an uplifting workplace! Company-Provided Equipment – We provide all the tools you need to excel in your role. WHAT WE’RE LOOKING FOR: Tech-Savvy – Comfortable with Google Suite, CRM software, and email tools. Strong Communicator – Clear, empathetic, and professional in every interaction. Problem-Solver – Quick thinker who thrives under pressure. Customer-Focused – Passionate about delivering top-tier, delightful customer service. Detail-Oriented – Able to multitask while keeping records accurate. ⏳ Reliable & Punctual – Consistently available for scheduled shifts (including some Saturdays). READY TO START YOUR CAREER? APPLY TODAY! If you’re excited to join a team that values growth, learning, and teamwork, we’d love to hear from you! Apply now and start your journey with Natran Green Pest Control. Join us in building a career you love—while making a difference! Want to speed up the interview process? Click THIS LINK to complete our Culture Index survey. Powered by JazzHR S82fDxnIhk

Location: Houston, Texas, US

Posted Date: 11/3/2025