Service Coordinator / Planner

Your work keeps electric mobility running. Every issue you resolve helps cities, businesses, and people move more sustainably every day. Client Details Our client is a small-sized organisation operating in the ENERGY & NATURAL RESOURCES sector. They are committed to delivering exceptional service and innovative solutions to meet their customers' needs. Description As a Service Coordinator / Planner, your responsibilities include: Planning and coordinating service activities, both preventive and corrective maintenance. Managing field engineers and service partners, ensuring their availability and readiness. Coordinating on-site services. Overseeing case management, work order scheduling, and data quality in the service platform. Managing service orders and notifications within your region, ensuring flawless execution from start to finish. Monitoring SLAs and KPIs for both warranty and non-warranty cases to ensure high customer satisfaction. Securing spare parts, coordinating the return of defective components, and streamlining logistics. Keeping track of firmware versions, documentation, and compliance with service agreements. Supporting the development of service partners in line with regional objectives. Optimizing the use of service resources and ensuring profitable SLA services. Profile As a Service Coordinator / Planner, you bring the following qualifications: 3-5 years of experience in service coordination, planning, or project support. A bachelor's degree (HBO level) or equivalent practical experience. Strong organizational skills with the ability to align people, processes, and priorities. Proven problem-solving abilities and a proactive, energetic attitude. Ability to thrive in a changing environment. Hands-on experience coordinating technical projects or service activities. A background in technical industries (installation, construction, manufacturing) is a plus. Excellent command of SAP and the ability to use it effectively in daily operations. Excellent communication skills and a self-starting mindset. Job Offer Our client offers you: A temporary 6-month contract with the possibility of extension. Salary range: €4,100 - €4,700 per month. 40 hours per week (32 hours negotiable). A professional and stimulating work environment. Opportunities for personal and professional development. A team of enthusiastic and motivated colleagues.

Location: Eindhoven, 5611AB, NL

Posted Date: 11/3/2025