IT Support & Facility Officer - Sao Paulo (F/M/X)

Who are we? Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success. Job Description We are looking for a proactive and service-oriented Office & IT Support Assistant to join our São Paulo team. This entry-level position combines office and facility coordination with first-level IT support, ensuring smooth operations across multiple locations. The role is split evenly between administrative and technical responsibilities. Key Responsibilities Office & Facility Support (50%) Coordinate daily office operations, supplies, and vendor management. Support workspace setup, meeting room logistics, and employee onboarding/offboarding. Liaise with building management and service providers. Assist remote offices (Rio, Curitiba, Lima) with operational needs. Maintain inventory of office supplies and equipment. Help organize internal events and ensure compliance with internal and external safety, security, and emergency standards. Contribute to initiatives aimed at reducing CO₂ emissions and improving environmental sustainability in our offices. IT Support (50%) Provide first-level support for hardware, software, and internal applications. Assist users locally and remotely; respond to inbound support calls. Guide users through troubleshooting and escalate complex issues when needed. Configure and reset devices; manage IT onboarding sessions for new employees. Maintain IT asset inventory and contribute to internal documentation. Profile High school diploma or technical training; higher education is a plus in Information Systems, Information Technology, Networking, or a related field. 1 to 3 years of experience in Help Desk/Service Desk, General IT Support, or Troubleshooting roles. Strong communication skills and a customer‑oriented mindset. Fluent in English. Familiarity with ticketing systems, Windows Server, Active Directory, and Exchange is appreciated. Knowledge of Intune and Microsoft 365 is an advantage. Willingness to travel occasionally to supported offices. What We Offer An international community bringing together 110 different nationalities. An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities. A robust training system with our internal Academy and 250 available modules. A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.). Strong commitments to CSR notably through participation in our WeCare Together program. Hiring Process Short phone call with our talent acquisition team to discuss your ambitions and how they align with Amaris’s mission. First interview with your future manager or director, addressing the role, challenges, and required skills. Second interview with a senior leader or your future teammates, focusing on cultural fit and enthusiasm. Third interview with the department director, after which a job offer may be presented if we are a perfect match. Mantu’s proud to be an equal‑opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics. J-18808-Ljbffr

Location: São Paulo, São Paulo, BR

Posted Date: 11/3/2025