Tendering and Ordering Deployment Manager

Tendering and Ordering Deployment Manager Join to apply for the Tendering and Ordering Deployment Manager role at KONE . KONE is a global leader in the elevator and escalator industry. Our mission is to improve the flow of urban life, providing elevators, escalators, and automatic building doors, as well as solutions for maintenance and modernization. Commercial & Operations ensures we are the most competitive in each of our businesses, throughout the lifecycle. Even well‑maintained equipment can fall short of expectations as it gets older or in a changing environment. KONE Modernization focuses on providing solutions tailored to customer needs, ranging from component upgrades to full replacement of existing equipment, as well as retrofit installations. The purpose is simple – to keep customer equipment running safely and smoothly. We are looking for a Tendering and Ordering Deployment Manager to the Modernization team in the Commercial & Operations unit. This role ensures timely, accurate, and cost‑effective deployment of tendering and ordering developments, aligning with business goals and customer expectations. In this role you will collaborate cross‑functionally to drive process improvements, digitalisation, and operational excellence. The manager plays a key role in deploying new functionalities and ways of working to frontlines, working closely with other C&O functions, areas, frontlines, KTI, and IT teams. Reporting and Location This role reports to the Modernization Head of Sales Operations, Pricing, Tendering & Ordering. The preferred location is Espoo, Finland or one of KONE’s main frontline offices in Europe. Responsibilities and key activities Identify and implement process improvements to enhance efficiency and reduce lead times. Drive digital transformation initiatives within tendering and ordering workflows. Utilise data analytics to support decision‑making and performance tracking. Foster a culture of accountability, collaboration, and continuous improvement. Support new releases deployments by maintaining tools and supporting the definition of specs for tender views and tender letters. Coordinate with supply chain, logistics, and production teams to ensure smooth execution. Monitor KPIs such as order cycle time, delivery performance, and customer satisfaction. Gather feedback and requirements from different users in areas, frontlines & global. Support building global community(s) among tendering and ordering stakeholders as well as key users. Support the delivery of tendering and ordering relevant training. Qualifications BSc or MSc in a relevant subject (business, finance, engineering, statistics, mathematics, etc.). Experience or exposure to working in a matrix organisation and willingness to contribute to the development of colleagues’ skills. 5 years of relevant experience in process management and development is considered an asset. Knowledge and experience with KTOC systems. Knowledge of sales processes and tools. Ability to drive things independently and a can‑do attitude. Experience connecting market needs and offerings. Strong planning, organisation, and facilitation skills. Strong analytical skills with the ability to analyse data and draw insights. Agility with Office 365, data analytics, synthesis, and presentation skills. Demonstrated capability to run development and projects in an international context. Relentless drive, energy, persistence, can‑do attitude, people communication, and collaboration skills. Ability to energise, inspire and motivate peers; strong collaboration and influencing skills. Strong communication and interpersonal skills, enjoys an international and diverse work environment. Fluency in English is required; proficiency in other languages is an asset. Willingness and ability to travel internationally about 25 % of the time. What We Offer At KONE, one of our strategic targets is to make KONE a great place to work. We foster a collaborative culture where co‑workers trust and respect each other, and leaders inspire people to deliver the best results. Our values are delighting the customer, energy for renewal, passion for performance, and winning together. We consistently improve our reputation as a dependable partner, able to respond to changing requirements and market conditions. We offer a range of experiences and opportunities that will help you achieve your career and personal goals and enable you to live a healthy and balanced life. Application deadline Apply with your CV and cover letter via Careers‑site by November 12th 2025 . Additional information For additional information please contact Hiring Manager Caroline Simon Thomas, Head of Sales Operations, Modernization caroline.simon.thomas@kone.com . Seniority level Mid‑Senior level Employment type Full‑time Job function Project Management and Information Technology Industrial Machinery Manufacturing Referrals increase your chances of interviewing at KONE by 2x. Sign up for job alerts for “Deployment Manager” roles Sign in to set job alerts for “Deployment Manager” roles. J-18808-Ljbffr

Location: Losine, Lombardia, IT

Posted Date: 11/3/2025