Banking Customer Service Advisor - Enniskillen

Honeycomb is pleased to be working in partnership with a well-established financial services organisation to recruit a Customer Service Advisor based in Enniskillen . This is a full-time, permanent opportunity to join a trusted company that values its customers, employees, and local community. The Role As a Customer Service Advisor, you'll play a key role as the first point of contact for customers, delivering friendly and efficient assistance across a variety of financial products and services. Key Responsibilities: Provide excellent customer support, ensuring every interaction leaves a positive impression. Identify customer needs and recommend appropriate solutions or products. Support customers with account queries, applications, withdrawals, and personal information updates. Carry out transactions accurately, adhering to company and regulatory guidelines. Work closely with your team to maintain a smooth, professional, and customer-focused branch environment. About You You're enthusiastic about delivering great service and enjoy working in a fast-paced, team-oriented environment. Essential Criteria: Previous experience in a customer-facing position. Minimum of 6 GCSEs (Grade C or above), including English and Maths. Excellent communication, interpersonal, and organisational abilities. High level of accuracy and attention to detail. Desirable: Background within financial services or banking would be advantageous. To apply, please submit your CV via the application form provided. Alternatively, to speak in confidence about this opportunity, please contact Cora Montgomery at If you have a disability requiring assistance at any stage of the recruitment process, please contact us directly to discuss. Honeycomb is committed to providing equal opportunities to all applicants Please note: We are receiving a high volume of applications and will only shortlist candidates who meet the specific requirements of this role. Due to the volume, individual feedback may not be possible. We appreciate you're understanding. Skills: Customer Service 6 GCSES Branch banking retail banking customer advisor customer support enniskillen

Location: Enniskillen, GB

Posted Date: 11/2/2025