Programme Director, Digital Channel Solutions

Press Tab to Move to Skip to Content Link Area of interest: Corporate & Commercial Banking JOB SUMMARY Standard Chartered is investing significantly in its Transformational capabilities to improve the Digital experience of Clients and colleagues whilst increasing efficiency. DCS Refinement Forum and OneTB Data Programme are the key transformational change initiatives for TB Channels and data. The Programme Director will work closely with Programme delivery teams, Client service teams, Implementations. Product and Channels teams, to ensure the scope is delivered on time, budget and to a high standard. They will take the lead in establishing an effective framework is implemented for Programme Governance. They will be responsible for implementing and maintaining effective controls and governance across various stakeholder groups, establish an effective working group to drive these changes forward, and foster collaboration both within the working group and with the wider teams involved such Programme delivery teams, Client service teams, Implementations and Channels teams. RESPONSIBILITIES Programme Governance Integration of Digital Channel Service Book of work into TB QPR and Portfolio Redesign of Programme and governance support model to ensure the book of work is effectively resourced with a high performing team Standing up the unified Refinement Forum for the DCS book of Work Manage the programme governance framework and be responsible for its effectiveness in providing oversight and direction to the delivery teams. Prepare and deliver reporting materials to any programme forums, ensuring timeliness, accuracy and relevance of data. Own the key messages to be delivered and approvals sought. Run any Steering Committee and working group meetings. Maintain the detailed budget, scope, resource and benefits for the programme; support the sponsor in presenting the Programme in any externals forums (eg. TB QPR), for approvals, and for formally accepting subsequent changes. Implement and maintain the processes for reporting progress from delivery teams; keeping all stakeholders informed of status. Ensure the programme has an effective structure for the management of risks and issues; and they are identified, maintained, reviewed, addressed and escalated in a timely manner. Responsible for alignment of the programme governance with SCB standards, working closely with ECM and Operational Risk partner to define the implementation of the standards within the programme management plan. Provide a programme quality assurance capability; conduct scheduled and ad-hoc reviews of all programme materials, and ensure that programme data is complete and accurate in any enterprise reporting systems. Identify impact on critical processes within the Bank’s operational risk framework, and work with process owners and project teams to ensure robust controls. Develop commercialisation plans and training material, co-ordinate briefings, design and execute communication plans. Gather feedback post-implementation, and track benefits captured. Participate in review meetings and identify/highlight any potential issue that may impact project’s cost, timeline and/or scope and work with concerned stakeholders for its early resolution Coordinate with Regional and Country counterparts / stakeholders in delivering the above. Role is global and may require occasional travel depending on specific projects. Deliver the handover to BAU including the formal programme closure Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Our Ideal Candidate 15 years of banking experience with 10 years as a Programme Manager, or as a senior Project Manager, within a large scale multi-year programme, preferably within Standard Chartered, or within a global Transaction Banking business. PMP or PgMP certification preferred Excellent knowledge of Programme Management disciplines (planning, reporting, risk management, QA, document management, financials, benefits, resource management, stage controls, stakeholder management and governance). Strong practical knowledge of project or programme delivery in both Agile and Waterfall environments. Experience in managing external vendors, preferably with working knowledge of SCB Global Sourcing process and standards. Experienced in supporting a global group and ability to work in a highly collaborative manner across the network with a wide range of stakeholders. Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly-defined timeline. Excellent professional skills, including verbal, presentation and written communication skills; ability to simultaneously “see the big picture” and manage the details of implementation; ability to follow through on execution. Desirable: o Experience in one or more of the following areas (Cash Management & Payments, Trade & Working Capital Services, Corporate/Institutional Banking or Financial Markets) o Demonstrated knowledge of Transaction Banking (Cash and Trade) processes and technology systems o Experience in lean / six sigma process improvement About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. J-18808-Ljbffr

Location: Singapore, Singapore, SG

Posted Date: 10/26/2025