Inventory Control & Quality Assurance Operations Manager

ICQA Operations Manager Do you aim to have a dynamic impact on the world? Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you! Your role and responsibilities Support safety programs and ensure a safe work environment for all associates Coordinate inventory control maintenance and random counts in accordance with network count strategies ensuring compliance and consistency with SOX Measure quality inventory integrity and accuracy while providing proactive feedback to the operations management team Review and analyze customer complaints and defect data followed by development of corresponding action plans to reduce future incidents Plan for and identify root causes of inventory deviation via cause and effect analysis Participate and lead network-wide fulfilment & operations-focused quality initiatives Strategic planning and forecasting while assigning and directing work Lead and supervise a team of area managers and hourly associates in Inventory Control / Quality Assurance operations within the Fulfilment Centre Manage Area Manager(s) in ICQA functions and drive team performance Drive process improvements and team members’ ability to keep pace with rapid growth while motivating others and reducing employee turnover Gain expertise in key fulfilment centre process paths and exception handling; ensure process discipline across all shifts and departments Ensure KPIs are reviewed on a daily, weekly or monthly basis and perform control and quality analysis on behaviours/processes that could impact inventory integrity Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements Work with Loss Prevention teams to establish influence and adhere to Loss Prevention policies and procedures Liaise with Operations Managers, Senior Operations Managers and General Managers to aid communication of all policies related to process discipline Support in interviewing and hiring new managers Basic qualifications Bachelor’s Degree Demonstrated solid proficiency in time management skills alongside confidence in organizing vast amounts of data Proven ability to influence with varying levels of seniority within an organization Highly dependable and able to manage business functions that operate 24/7 (including holidays) A resilient, focused problem solver and self-starter with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment Strong commitment to employee development as well as an exceptional level of dedication, motivation and intelligence Previous supervisory experience in a distribution or manufacturing environment Ability to communicate across all levels Preferred qualifications Degree in a science or logistics-based discipline with a strong bias towards analytics and data would be advantageous Strong understanding of finance and accounting functions with a grasp of how inventory and accounts relate to each other Background in a logistics distribution or similar environment Previous Inventory Control and Quality Assurance Management experience Experience with Lean and Six Sigma methodologies and techniques Equal Opportunity Employer Amazon is an equal opportunities employer. Employment Details Employment Type: Full-Time Vacation: 1 J-18808-Ljbffr

Location: San Salvo, Abruzzo, IT

Posted Date: 10/26/2025