Sales Manager - Rinascente Milano

Join to apply for the Sales Manager - Rinascente Milano role at DOLCE&GABBANA We are currently looking for a Sales Manager to join our team at Rinascente (Milano). As a Sales Manager, you will be the Brand ambassador and ensure excellent service to every customer. Key Responsibilities Collaborate with store management to meet sales targets and enhance client experiences. Coordinate Front of House (FoH) and Back of House (BoH) activities. Serve as a role model for sales staff and brand ambassador. If a Key Holder, prioritize client service, meet sales targets, and manage operations. Drive sales through excellent service and product knowledge. Execute tasks set by management efficiently. Support staff in achieving targets and improving performance. Analyze KPIs and develop strategies for improvement. Assist with CRM activities and monitor sales trends. Provide feedback on sales processes and product displays. Coach staff on sales skills and brand knowledge. Oversee stock and cash operations as needed. Requirements Fluency in Italian and English; other languages are a plus. Minimum 5 years of relevant experience in luxury retail. Knowledge of Client Ceremony and its implementation to increase business. Visual and Merchandising techniques. Stock management methods and techniques. CRM methods and procedures. Location: Milano, Italia. Seniority level Mid-Senior level Employment type Full-time Job function Sales and Business Development Industries Retail Apparel and Fashion Retail Luxury Goods and Jewelry Referrals increase your chances of interviewing at DOLCE&GABBANA by 2x. J-18808-Ljbffr

Location: Milano, Lombardia, IT

Posted Date: 10/26/2025