Receptionist & Managers Assistant

Job Opportunity: Receptionist & Managers Assistant Location: Wyndford Holiday Farm, Fouriesburg, Free State Are you friendly, organized, and passionate about creating exceptional guest experiences? Wyndford Holiday Farm is looking for a dedicated Receptionist / Managers assistant to join our team and play a vital role in ensuring the smooth operation of our welcoming retreat. About Us Wyndford Holiday Farm is a charming countryside getaway in the heart of the Eastern Free State. Known for our warm hospitality, serene surroundings, and unforgettable guest experiences, we pride ourselves on being a home away from home for all our visitors. Role Overview As the Receptionist / Managers Assistant, you will be the first point of contact for our guests, providing exceptional service and supporting daily administrative operations. In addition, you’ll need strong problem-solving skills and the ability to step into a management support role when the manager is away—helping to ensure seamless operations and guest satisfaction at all times. Key Responsibilities • Guest Services: Greet and assist guests with check-ins, check-outs, and inquiries in a friendly and professional manner. • Communication: Manage phone, email, and in-person queries efficiently, ensuring timely responses and clear communication. • Reservations Management: Handle bookings and maintain accurate records of guest information. • Administrative Support: Assist with filing, report preparation, and other administrative tasks as required. • Department Coordination: Work closely with housekeeping, kitchen, and other departments to ensure smooth operations. • Local Knowledge: Provide information about Wyndford’s services and nearby attractions to enhance the guest experience. • Leadership Backup: Step confidently into the manager’s role when required, supporting staff, making decisions, and ensuring standards are upheld. • Event & Group Coordination: Plan, organize, and manage functions, special events, and group stays from start to finish. Requirements • Excellent interpersonal and communication skills. • Strong organizational and multitasking abilities. • A natural problem-solver who can remain calm and professional under pressure. • Proficiency in Microsoft Office (Word, Excel, and Outlook). • Prior experience in reception, administration, or customer service is preferred. • Leadership qualities and the confidence to step into a management support role when needed. • Flexibility to work weekends and public holidays. • A passion for hospitality and making guests feel at home. What We Offer • Comfortable on-site housing. • Meals provided during shifts. • Utilities included: electricity, water, and Wi-Fi. • A tranquil work environment surrounded by natural beauty. • The chance to be part of a close-knit, supportive team.

Location: Fouriesburg, Free State, ZA

Posted Date: 10/21/2025