Program Director(Japanese and English Speaking)

Program Director (Japanese and English Speaking) Join to apply for the Program Director (Japanese and English Speaking) role at RELEX Solutions The RELEX team is growing and looking for a Program Director (Project Owner) whose main responsibilities will be owning and guiding a portfolio of software implementation projects in retail merchandising and supply chain management. As a Programme Manager / Director, you will ensure successful implementation of RELEX software by building senior customer relationships, setting project strategy, negotiating scope and resources, and ensuring projects meet KPI expectations. Key responsibilities and accountabilities: Leading the implementation strategy of a portfolio of projects spanning different customer accounts. Accountable for project profitability and reporting. Accountable for the project plan with the project team. Guiding and agreeing the communication plan, including steering group meetings. Responsible for creating and maintaining customer relationships with key stakeholders (Director and CX Suite level). Ensuring that all stakeholders are adequately informed of project progress internally & externally. Accountable for project scope and project commercials. Acting as an escalation point for key decisions or bottlenecks from the project team. Acting as an escalation point for key internal strategic decisions such as resourcing. Participating and supporting sales process to agree appropriate timelines, resource requirements, and project approach. Negotiating commercial aspects of Professional Services for either in-flight or new projects. First point of contact for RELEX partners in Japan to help enabling their RELEX journey and owning contract documents between RELEX and the partners. Attending suitable industry or RELEX events if needed. Attending training and developing relevant knowledge and skills. Key requirements: Experience leading multiple successful IT system implementations within large Retail IT landscapes. Experience of senior positions on governance or steering committees. Experience managing a complex network of internal and external senior stakeholders. Experience presenting, consulting and convincing senior audiences on change management practices. Effective leadership, interpersonal and communication skills. Ability to interact confidently with customer stakeholders, influence and negotiate. Strong risk analysis and risk management plans; being able to look ahead mitigating risk, and steering the strategic direction of projects appropriately. Fluent in English and able to speak Japanese at native level to build strong relationships with Japanese speaking clients in Japan. What we consider a strong plus: Qualified to degree level OR sustained experience of working in the retail industry or leading IT systems implementations. Entrepreneurial attitude with interest towards growing the business. Supply Chain Industry knowledge. Experience with a grocery / CPG / FMCG retailer or supplier. Ability to understand SCM systems from both business and IT perspectives. Any other Asian languages at a high level of competency. Any Project Management qualifications. Experience working in Consultancy roles. Seniority level: Not Applicable Employment type: Full-time Job function: Business Development and Sales Industries: Software Development J-18808-Ljbffr

Location: Singapore, Singapore, SG

Posted Date: 10/21/2025