Account Manager

Account Manager – UK-based SaaS Company (Hybrid) Are you passionate about building strong client relationships and helping businesses get the most from innovative software? We’re a growing UK-based SaaS company supporting clients across the UK and internationally. We’re looking for an Account Manager to join our collaborative, supportive team and play a key role in driving customer success. What you’ll do: Manage a portfolio of a number clients, building trusted, long-term relationships Guide new customers through onboarding and platform adoption Support renewals, upsell opportunities, and cross-selling initiatives Monitor customer satisfaction and resolve support queries promptly Collaborate with Product, Marketing, and Business Development teams Contribute to tender submissions, industry events, and client meetings What we’re looking for: 2–4 years’ account management experience (SaaS/B2B tech preferred) Excellent communication and customer service skills CRM experience (HubSpot desirable) Highly organised, proactive, and commercially aware Spanish language skills and construction industry experience are a plus Why join us: Newly created role with the opportunity to shape the customer experience Hybrid working with occasional office attendance and international travel Small, collaborative, and dog-friendly office culture Be part of a growing international business making a real impact Salary: £40,000 – £50,000 (dependent on experience) If you thrive in a fast-growing, customer-focused environment and want to make your mark, we’d love to hear from you.

Location: Leeds, UK, GB

Posted Date: 10/19/2025