Case Manager

Debt Case Manager Warrington, WA1 1GG Starting Salary - £25,806 per year Full-time or Part-time | Permanent Are you an organised, customer-focused professional with strong negotiation skills? We’re looking for a Debt Case Manager to join our team in Warrington. This is a fantastic opportunity to build your career with structured training, salary reviews, and real progression opportunities. What you’ll do: Negotiate repayment terms while maintaining a professional, empathetic approach. Draft letters and emails to keep customers updated throughout the process. Ensure compliance with legal and company policies at every stage. Collaborate with internal teams to ensure smooth case progression. What we’re looking for: Excellent communication and negotiation skills . Experience in debt collection, customer service, or case management . Strong attention to detail when handling sensitive information. Confident using Microsoft Office and case management systems . Ability to work both independently and in a team . What’s in it for you: Salary progression: £25,806 starting salary, rising to £26,928 after 6 months (subject to targets), with further reviews for future achievements. Work-life balance: After training, you can work from home on Fridays. Structured hours: 37.5 per week | Fridays 08:00–16:30 and one in three Wednesdays 09:30–18:00. Career development: Ongoing training and clear progression pathways. Great benefits: Access to a Medicash cash-back scheme, 28 days holiday (including Bank Holidays), and pension contributions. If you’re a proactive problem-solver with a customer-first mindset, we’d love to hear from you! Apply now and take the next step in your career.

Location: Warrington, UK, GB

Posted Date: 10/18/2025