Curtain & Soft Furnishings Manager

Job Description: The Role: An internal role liaising between our customers and installation teams to arrange the manufacture and installation of curtains, cushions and other soft furnishings. This role demands a keen eye for detail, exceptional organisational skills, and a dedication to customer service excellence. About Us: At Furncare, we take pride in delivering high-quality products and exceptional service to our customers. As we continue to grow, we’re looking for a proactive and organised Curtain & Soft Furnishings Co-ordinator to join our team and provide vital support and technical advice to our sales team and customers for this specific area. Key Responsibilities: - All incoming and outgoing communications with customers in relation to window furnishings (Email & Phone). - Gathering specific information in relation to window furnishings. - Liaise with purchasing team to confirm all details for manufacture of window dressings. - Work with logistics and installation team to oversee schedule management for curtains fitters & installers. - Arrange and schedule site surveys as required with Project Manager. - Invoice and query resolution in relation to window furnishings. - Preparing quotes and processing orders. - Providing support and feedback on product related issues. - Liaising with internal departments to ensure a seamless sales process. - Taking initiative to resolve queries and support the team in day-to-day tasks. - Help manage & monitor sales inbox as required. - Deal with and manage all admin created from sales orders relating to window furnishings. Qualifications : Minimum of 2 years experience in similar window/soft furnishings role. In-depth knowledge of curtain design, construction, and installation. Strong problem-solving skills with the ability to work under pressure. Excellent organisational skills with attention to detail. Ability to work collaboratively within a team environment while also being self-motivated. If you are passionate about curtains and coordination, we encourage you to apply for this exciting opportunity to contribute to our team while developing your skills in a supportive environment. Job Types: Full-time, Permanent Benefits: Company pension On-site parking Experience: Curtain and window furnishings: 2 years (required) Work Location: In person

Location: Thetford, UK, GB

Posted Date: 10/18/2025