Customer Success Manager

Responsibilities: Connect with clients across multiple communication channels to build strong relationships and ensure positive experiences. Collect feedback from clients through regular check-ins to find what can be improved and discover new opportunities. Work with internal teams to quickly and professionally solve client issues. Track engagement metrics and prepare reports for management review. Requirements: Completed a tertiary qualification. Minimum of 2 years experience in customer service within the Financial Services, or Telecoms industries.

Location: Johannnesburg, ZA

Posted Date: 10/17/2025