Patient Account Specialist

Description Medical collection specialist to successfully resolve accounts placed in expired portafolio collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities. Patient and client satisfaction is esencial. Key Responsibilities Handles inbound patient calls promptly and professionally, providing assistance and resolution to account inquires. Provides effective collection services, ensuring the successful recovery in accounts. Performs research and analysis of accounts issues and strives to resolve problems timely and accurately. Requirements Education: High School Diploma Experience 1 experience in a Customer Service call center environment with a focus on healthcare billing/collection agency environment required.

Location: Monterrey, Nuevo León, MX

Posted Date: 10/16/2025