HVAC Service Manager

Job Description Job Description Join The Yost & Campbell Team as an HVAC Service Manager – Lead, Inspire, and Make an Impact! We’re on the lookout for a motivated, experienced HVAC Service Manager to lead our residential service team to new heights! If you're passionate about people, process, and performance—and have a strong background in residential HVAC—this is your opportunity to take charge and truly make a difference. What You'll Do: As our HVAC Service Manager, you’ll be responsible for the daily leadership and development of our residential service technicians. You’ll manage scheduling, setting skills sets and coordinate with dispatch on capacity, drive performance, and ensure we’re delivering five-star service to our customers every time. Your key responsibilities will include: Hiring and training new technicians to meet performance and quality standards Coaching and mentoring team members through regular ride-alongs, feedback sessions, and technical support Leading daily and weekly service meetings to align goals, share wins, and build team morale Promoting continuous improvement through soft skills training and customer service coaching Monitoring team KPIs and job performance using Service Titan to drive accountability and efficiency Ensuring compliance with safety protocols, company policies, and HVAC industry standards What We're Looking For: 5 years of experience managing a residential HVAC service team Strong working knowledge of Service Titan Excellent communication, coaching, and team-building skills Proven ability to train and motivate technicians to succeed A commitment to delivering top-tier customer service High standards for safety, quality, and professionalism Why Work With Us? Competitive salary and performance-based bonuses Full benefits package including health, dental, and 401(k) Supportive company culture that values people and promotes growth Long-term career path with ongoing leadership development opportunities If you're a service-driven leader ready to bring out the best in others—and help a growing company reach new levels of success—we’d love to hear from you. Apply today and let’s build something great together! Job Type: Full-time Pay: $100,000.00 - $120,000.00 per year Work Location: In person

Location: Mount Vernon, New York, US

Posted Date: 10/14/2025