eCommerce Consultant/Analyst (Mid-Level)

A South African company specializing in AI-driven software solutions for businesses is seeking a skilled mid-level eCommerce Consultant to join their team. In this role, you'll help deliver and optimize digital commerce solutions, primarily using platforms like Magento and AgilityCMS . Responsibilities: Analyze and Gather Requirements: Collect and analyze business requirements for new eCommerce features, content, and system integrations. Configure and Support Platforms: Configure and maintain our core commerce platforms, including Magento, Shopify, and AgilityCMS, to meet business goals. Collaborate on Delivery: Work closely with developers, designers, and other stakeholders to deliver functional and engaging customer journeys. Document and Test: Create functional documentation, conduct user acceptance testing (UAT), and help with training activities. Drive Optimization: Identify and leverage existing platform features to avoid unnecessary custom development. Apply Best Practices: Ensure all functional decisions align with best practices for usability, accessibility, and conversion rate optimization (CRO). Minimum Requirements: Professional Experience: 35 years of experience in functional consulting or business analysis within the eCommerce sector. Documentation Skills: Proven ability to create user stories, functional specifications, and test scripts. Platform Expertise: Familiarity with eCommerce platforms like Magento (Adobe Commerce) and Shopify , as well as content management systems like AgilityCMS or similar. Technical Knowledge: Experience with Google Analytics, SEO, on-site search, and personalization solutions. Domain Knowledge: A solid understanding of online retail processes, including product catalogs, pricing, promotions, checkout flows, and order fulfillment. UI/UX Awareness: Knowledge of UI/UX best practices, including responsive design, accessibility, and customer-centric flows. Communication: Excellent communication and stakeholder management skills. Teamwork: The ability to thrive in a cross-functional Agile team environment. Benefits: Competitive salary based on experience (salary can potentially be more based on experience/skills) IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com

Location: Johannesburg, Gauteng, ZA

Posted Date: 10/14/2025