Retail Associate

Ashley | The Wellsville Group’s Aurora facility is a brand-new building offering distribution services to all of our Northeast Ohio locations. It houses some corporate offices and contains a newly opened small-scale Clearance Center. The Clearance Center is open to the public 4 days a week. As a Retail Associate you will be responsible for maintaining a visually appealing shopping environment, offering quality customer service experience and addressing all guests’ questions and concerns. Additionally, you will assist with customer pick-ups and distribution center operations during downtime and during all work hours when the clearance center is not open for business.

What You'll Do

• Assist guests in the Clearance Center from start to finish by understanding needs and satisfying them and assisting with customer pickups
• Provide recommendations, offer options and answer questions
• Maintain a visually appealing showroom, clean, move furniture and create signage
• Maintain the cash drawer by recording cash received, providing accurate change and balancing the cash drawer at the beginning and end of each shift
• Assist with distribution center operations during downtime

What We’re Looking For

• Customer service-oriented and a willingness to assist customers and exceed their expectations
• Availability to work the full-time schedule (Tuesday through Saturday 8:30AM – 5PM)
• Computer Literacy – proficiency with office software and learning new systems
• Physical ability to lift, lower, push or pull furniture up to 100lbs.
• Willingness to continuously learn about new products and services.

Why You’ll Love Working Here

We’re more than just a store—we’re a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive.

What We Offer:

• Competitive Pay: $17.00 - $18.00/hour
• Comprehensive Benefits: Health, dental, and vision insurance, paid time off, and 401(k) with company match.
• Employee Discounts: Insane discounts on our beautiful home furnishings and products.
• Growth Opportunities: We believe in promoting from within, so your success here can lead to exciting career advancements.
• Supportive Team: Work alongside a team of experienced professionals who are dedicated to helping you succeed.

Ready to Join Us?

If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley | The Wellsville Group family.