General Manager - Innovation Station

Desired Experience & Qualification Grade 12 (Degree/Diploma in Business Management / Hospitality / Food Industry advantageous). Minimum 57 years management experience in the food service / QSR / hospitality industry. Strong operational and financial acumen (costing, budgeting, reporting). Proven leadership ability with experience managing teams. Solid HR knowledge, including staff training, discipline, and labour law compliance. Excellent organizational and project management skills. Ability to work under pressure, manage multiple priorities, and meet deadlines. Flexible to work evenings, weekends, and travel as needed. Valid drivers license and own transport. Strong communication, problem-solving, and collaboration skills. Duties & Responsibilities Operational & Strategic Oversee the full day-to-day operations of the Innovation Station. Ensure that facilities, equipment, and processes run smoothly and efficiently. Implement and maintain company operating standards and procedures. Drive continuous improvement, innovation, and new initiatives within the station. Manage stock, inventory control, and procurement relevant to projects and trials. Ensure product trials, testing, and feedback processes are managed and documented. Ensure hygiene, safety, and compliance standards are met at all times. Act as the link between Head Office departments and the Innovation Station to support business priorities. Financial Manage the Innovation Station budget, including stock usage, staff costs, and operating expenses. Track and report on cost efficiency for trials, projects, and product launches. Ensure monthly and project-based reporting is accurate and submitted on time. HR & People Management Lead, coach, and manage staff within the Innovation Station. Ensure correct scheduling, attendance, and compliance with labour laws and company policies. Build capability by training, mentoring, and developing the team. Handle IR matters where necessary (discipline, counselling, grievances). Innovation & Development Support the NPD team and Head Office executives with new product development and testing. Provide operational input into recipes, production processes, and feasibility for rollout. Collaborate with marketing and operations to ensure innovation aligns with business needs. Be proactive in driving new ideas, improvements, and efficiency projects. Stakeholder Management Engage with senior leadership to provide updates on Innovation Station performance. Manage external relationships (e.g., suppliers, contractors, consultants). Ensure that local marketing, product showcases, and visits are professionally managed. Desired Experience & Qualification Grade 12 (Degree/Diploma in Business Management / Hospitality / Food Industry advantageous). Minimum 57 years management experience in the food service / QSR / hospitality industry. Strong operational and financial acumen (costing, budgeting, reporting). Proven leadership ability with experience managing teams. Solid HR knowledge, including staff training, discipline, and labour law compliance. Excellent organizational and project management skills. Ability to work under pressure, manage multiple priorities, and meet deadlines. Flexible to work evenings, weekends, and travel as needed. Valid drivers license and own transport. Strong communication, problem-solving, and collaboration skills.

Location: Centurion, ZA

Posted Date: 10/13/2025