Cainiao Group
Quality Expert
Job Location
Paris, France
Job Description
Main missions - Ensure that all defined processes are implemented with the operational team on a daily basis - Assist in the setup and monitoring of the quality related KPIs Job Description - Process mapping and establishing an audit grid for each operational process - Implement and create audits and their follow-up with cross-functional teams (operations, sales, projects, quality, customer service, linehaul, etc.) - Attend weekly quality reviews with cross-functional teams - Challenge processes to improve KPIs with elaborating new functions in system / in operationnal flow - Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan - Data crunsh on quality topics related to KPI / process improvement. Job Requirement 1. Education level Master degree in logistics / supply chain / lean management 2. Hard skills required for this job KPI creation and monitoring New/ improve processus / lean Deep dive analysis Pack office (Excel) Basics in product design (as a plus) SQL (as a plus) 3. Language French English Chinese (as a plus) 4. Soft skills Rigorous Cross team work ability (technical / product / operations / ) Communication clarity Critical thinking Result oriented
Location: Paris, FR
Posted Date: 10/1/2025
Location: Paris, FR
Posted Date: 10/1/2025
Contact Information
Contact | Human Resources Cainiao Group |
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