Customer Service Assistant

Our client, an industrial company located on the South Shore in Saint-Rémi, is actively seeking a Customer Service Assistant. This is a permanent, 100% on-site position. Schedule: Monday to Friday, 8 a.m. to 5 p.m. Salary: $46K, negotiable Your tasks: Manage reception and respond to customer calls and emails Manage counter sales, billing, and cashiering Enter customer orders, follow up, and use CRM Verifying shipping costs and producing shipping documents (BOL) Mass mailing of sales programs via email Managing complaint files Coordinating orders with the warehouse manager All other related tasks Benefits: Vacation and compensatory leave Friendly work environment Group insurance Vocational diploma in administration or equivalent experience Customer service experience Excellent oral and written communication skills (customers across the country and outside Canada) Computer proficiency Experience with Office 365, Simple Comptable, and CRM software Versatility

Location: Saint-Remi, CA

Posted Date: 9/18/2025