Retail Operations Lead

Retail Operations Lead | London | Hybrid |Up to £42,000 My client is a leader in its market, looking for a Retail Operations Lead to support our central operations team in ensuring our retail stores are fully set up and operational across multiple digital platforms. The position allows hybrid working, 3 days based in our Central London office and 2 days working from home. Benefits include: Salary up to £42,000 Hybrid working Employee discount Early finish on Fridays Birthday day off Medical cover Lunch allowance and so much more Our Retail Operations Lead role: This role is integral to managing network changes, such as store openings, closures, refurbishments and ensuring seamless access to systems that enable daily retail operations. You will be the go-to contact for platform access and configuration, working closely with internal teams and external vendors to maintain accuracy, efficiency and operational readiness across the retail network. Retail Operation Lead Responsibilities: Platform Setup & Management Operational Systems Support Network Change Coordination Data Accuracy & Reporting Operational Support & Communication Compliance and Security Retail Operations Lead key skills and experience: Retail Technology: Experience using various digital platforms in a retail operation setting, including POS systems, workforce management, inventory, and compliance tools. Tech-Savvy: Proficient in Microsoft 365 (Excel, PowerPoint, Word, Outlook, Power BI). Organised & Efficient: Strong organisational skills with the ability to manage multiple tasks and meet deadlines in a fast-paced environment. Analytical Mindset: Skilled in analysing data and processes to identify improvements, root causes, and key insights. Excellent Communicator: Able to explain complex or technical concepts in a clear and simple way, both verbally and in writing. Proactive & Solutions-Focused: Self-motivated with a positive, can-do attitude. Takes initiative to find better ways of working. Team Player: Collaborative approach with strong interpersonal skills. Adaptable: Comfortable working on multiple priorities with flexibility and a willingness to learn. Stakeholder Understanding: Quick to grasp stakeholder needs and translate them into action. If this role sounds like you then apply today! Retail Operations Lead | London | Hybrid | Up to £42,000 BBBH34387

Location: South East, GB

Posted Date: 9/17/2025