Director of Apheresis and Business Development

Job Description Job Description Description: Hema-Tec is a family-owned clinical services organization committed to expanding access to transformative apheresis and acute dialysis care. We seek an energetic, service-oriented leader to direct clinical operations and champion program growth. In this role, you’ll blend hands-on clinical expertise with strategic vision to build resilient teams, deepen hospital partnerships, and bring compassionate, high-quality therapies to more patients. You will shape how hospitals deliver critical and emerging apheresis therapies — from Therapeutic Plasma Exchange to Red Cell Exchange and therapeutic phlebotomy — while nurturing clinicians, improving care processes, and advancing new service lines (including wellness apheresis). Your leadership will broaden access, elevate safety and outcomes, and position Hema-Tec as the hospital partner of choice. Pay: Competitive — commensurate with experience Location: Clawson, MI (primary); travel to contracted hospitals as needed This is not Remote; Relocation assistance is available Shift: Primarily daytime/office hours with clinical engagement as needed Direct Reports : 3-5 Reports to : Chief Clinical Officer Benefits: • Competitive salary and benefits package • Comprehensive health and wellness plans • Company matching 401(k) • Generous paid time off and holiday policies • Team member recognition programs • Opportunities for career growth and professional development • Collaborative, supportive team culture Primary responsibilities Program leadership & culture Lead with service: build a multi-site Apheresis Program grounded in respect, psychological safety, continuous learning, and accountability. Develop, update, and enforce clinical policies, SOPs, and quality systems that reflect best practices and regulatory standards (AAMI, CMS, Joint Commission, OSHA, HCFA). Serve as the visible, trusted clinical partner to hospital leaders, physicians, and referral sources — listening first, removing barriers, and fostering strong partnerships. Champion staff wellbeing and professional growth through coaching, recognition, and opportunity creation. Clinical operations, safety & wellness program leadership Oversee daily operations: staffing models, schedules, and on-call coverage, supply/inventory control, vendor coordination, and budget stewardship. Ensure the consistent, evidence-based delivery of apheresis and related acute dialysis services in accordance with physician orders and site protocols. Integrate wellness apheresis into clinical operations responsibly: design pilot frameworks, define evidence-informed inclusion/exclusion criteria, and embed multidisciplinary review (Medical Director/physician oversight) for investigational or atypical cases. Create transparent, informed-consent processes, plain-language patient education, and transparent pricing/affordability options for wellness offerings. Standardize treatment and safety protocols for all service lines (anticoagulation plans, vascular access guidance, escalation pathways) and require baseline/longitudinal safety monitoring for wellness patients. Drive quality and safety: monitor KPIs (volume, treatment adequacy, access failures, infection rates), manage incident reporting, conduct root-cause analyses, and implement sustainable corrective actions across both therapeutic and wellness services. Maintain audit readiness and compliance with regulatory and hospital standards. Education, credentialing & people development Design and deliver specialized apheresis education: orientation, simulation, competency validation, and ongoing training programs that include wellness-specific content (patient selection, consent conversations, monitoring). Oversee credentialing and documentation for clinical staff; maintain own clinical competencies. Coach and mentor RN Supervisors and frontline clinicians; create clear career pathways and succession plans. Provide clinical escalation support and be available to advise teams, including occasional after-hours guidance. Business development & strategic growth (therapeutic wellness) Identify opportunities to grow thoughtfully by expanding volumes at current sites and pursuing new hospital partnerships and service lines. Lead go-to-market activities for new programs: proposals, RFP responses, pricing, and contract implementation with integrity and collaboration. Advance wellness apheresis strategically and ethically: pilot programs with defined outcome measures, stopping rules, data collection plans, and criteria for scale-up; align initiatives with hospital leadership, legal, and payer considerations. Craft access strategies — financial counseling, sliding-scale/subsidy options, and community outreach — to reduce barriers for underserved populations. Use frontline insights to inform strategic planning, resource allocation, and technology adoption. Administration, equipment & safety oversight Produce timely program reports, dashboards, incident logs, and regulatory records; transparently communicate outcomes and improvement plans to partners and CCO. Ensure equipment maintenance, sanitation, and Biomed coordination; document service requests and completion. Promote infection prevention, PPE adherence, and safe clinical environments. Travel & work expectations Substantial travel is required (weekly, often multiple days/week); reliable personal transportation and a valid driver’s license are necessary. The role combines office work with frequent bedside presence, and may include prolonged standing, walking, lifting/carrying up to ~30 lbs, and assisting with heavier equipment (team lifts/mechanical aids). On-call availability may be required. Key qualifications & requirements Graduate of an accredited School of Nursing; BSN preferred. Active, unencumbered RN license in Michigan. Minimum 5 years RN practice; at least 3 years progressive apheresis experience. 3 years supervisory/management experience preferred. Current BLS/CPR (AHA). Ability to pass Ishihara color vision screening. Successful background check, drug screen, and required immunizations/health screenings per hospital credentialing. Clean criminal record compatible with healthcare employment. Core skills & attributes Expert acute-care assessment, triage, and independent clinical judgment. Demonstrated servant leadership: humility, coaching orientation, and commitment to elevating others. Proven ability to design training, validate competencies, and lead simulations. Data fluency: monitor KPIs, interpret trends, and translate insights into operational improvements. Operational strengths in staffing, scheduling, inventory, and basic financial stewardship. Strong communicator and relationship builder, with a proven track record in responsible business development. Preferred experience Familiarity with major apheresis/dialysis device vendors (Fresenius, Baxter, NxStage, Gambro/BD). Experience responding to RFPs, using CRM tools (HubSpot, Salesforce), and supporting multi-site program rollouts. Background in QA/QI methodologies and regulatory compliance. Requirements:

Location: Clawson, Michigan, US

Posted Date: 9/16/2025