Service Delivery Manager - Traveller Solutions

Overview Global Blue is a technology partner delivering Tax Free Shopping, Payments, and Post-Purchase solutions to retailers and travellers. We operate with over 2,000 employees across 53 countries and support millions of transactions annually. We emphasize empowerment, collaboration, and data-driven innovation to create value at every touchpoint along the shopper journey. We support retailers in handling over 35 million Tax Free Shopping transactions every year and our payment partners in elevating the experience of more than 31 million transactions worldwide. Our post-purchase solutions also cater to the needs of over 47m e-commerce shoppers. Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022 / 23. Our diverse community of over 2,000 employees represents more than 80 nationalities across 53 countries. At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another. Together, we innovate, create, and strive towards a brighter future for the businesses we serve. With Global Blue, enjoy the journey. J-18808-Ljbffr

Location: Gallarate, Lombardia, IT

Posted Date: 9/16/2025